When can I order?
You can order anytime – our website is always open
When will my order be dispatched?
Orders received up until Wednesday at Noon will be handed to our courier on Thursday. (I am dispatching small amounts in between but this is variable depending on quantities of orders, bake schedules and courier collection availability)
How will my order be delivered?
Your options at the checkout.
Hermes Standard (£4.50) 2-3 days you can track and trace.
DPD Next Day (£7.50) 1-2 days (but mostly next day) you can track and trace
I need it for a specific date?
Sadly, I cannot guarantee a specific delivery date – I don’t want to give anyone false hope.
When will my order arrive?
Delivery times currently vary. DPD is quicker. (Remember I am dispatching Thursday at noon)
I am sending to a friend, where do I detail their address?
When you checkout you can amend the ‘shipping address’, please double check this information, sadly I cannot be responsible for incorrect or incomplete addresses which result in failed/lost deliveries.
All orders are baked fresh (to order) I don’t keep a stock, or spare bakes and nothing is frozen. Its currently a one woman operation baking, boxing and dispatching and I am working hard to stay on top of the orders, I apologise in advance if your order isn’t coming as quickly as you would like, if it’s any consolation, it is definitely worth the wait.
Any other questions? Contact me firstname.lastname@example.org or call/WhatsApp 07476 706060